Personal Insurance Team

Our Team

Jennifer A. Preston

Jennifer A. Preston

President of Operations: Real Estate Broker / Commercial / Personal Lines Insurance Producer

Continuing in the family tradition, Sandy's step-daughter - and Julie’s daughter, Jennifer has become the respected leader of Frank Smith Insurance & Real Estate. She is a licensed Insurance Producer in Property Casualty, Life & Accident and a Real Estate Broker in MA and RI. She has served several years on the Fall River Board of Realtors, on which she served as President, and earned the title REALTOR of the year. Jennifer has also earned the Accredited Buyer designation and completed the Certified Insurance Counselor designation. She enjoys working out, traveling and anything that finds her near or on the water. Her passion is community activism: always active in her community as a Rotarian, she also serves on the board of Southcoast Independent Insurance agents as well as Re-Creation of Fall River, and is on the Board of Directors at the YMCA in Swansea. The remainder of Jennifer's time and efforts are dedicated to her family, husband Kevin Greene and son Colby Thomas Dunlop.

Email (Insurance): Jen@franksmithinsurance.com

Kelsey Arruda

Kelsey Arruda

Commercial Lines Specialist, CISR

Kelsey is a resident of Fall River. She started her insurance career while attending Bristol Community College. After leaving insurance to pursue other interests, she rejoined the insurance community here at Frank Smith Insurance, where she earned her MA Property and Casualty license. She has also earned the nationally accredited customer service and professional designations, Certified Insurance Service Representative (CISR) and Certified Professional Insurance Agent (CPIA). Kelsey enjoys traveling, cooking and spending time with family friends.

Phone: (508) 675-5557
Email: kelsey@franksmithinsurance.com

Marlena Manchester

Marlena Manchester

Insurance Personal Lines Manager

Marlena, originally an accountant for a fortune five hundred insurance carrier moved over to Frank Smith in 2017. She quickly had her Massachusetts Producer license in less than two months to start getting serious about selling insurance. Marlena has made a reputation for herself with our clients and receives many referrals from them. She lives in Swansea with her husband and 2 German shepherds she adores, at night she sings in a band for fun and participates in community events.

Phone: (508) 675-5557
Email: marlena@franksmithinsurance.com

Jayne Clark

Jayne Clark

Administrator

Jayne is an Account Processor at Frank Smith and also handles much of our call volume and customer service. She has over 20+ years’ experience in the Insurance industry. Jayne is a ‘people person’ and strives to ensure every customer has a positive experience with us. She is a lifelong Swansea resident who enjoys country line dancing and being outdoors hiking and walking her rescue dogs!

Phone: (508) 675-5557
Email: jayne@franksmithinsurance.com

Emily Kiley

Emily Kiley

Accountant

Having originally started at Smith Cochrane Insurance 20+ years ago, Emily now serves as Bookkeeper and Receptionist at Frank Smith Insurance & Real Estate. She is a graduate of Johnson & Wales University, majoring in accounting. Emily enjoys being a part of Frank Smith because she feels they share the same expectation of providing excellent customer service. Emily has been a resident of Swansea for almost 50+ years, and LOVES time with family, (especially grandchildren), music, knitting, and gardening.

Phone: (508) 675-5557
Email: emily@franksmithinsurance.com

Insurance We Offer

Two Drivers Arguing After Traffic Accident looking at damage

Personal Insurance

Woman inviting to her flower shop

Commercial Insurance