Commercial Insurance Team
Jennifer A. Preston
President of Operations: Real Estate Broker / Commercial / Personal Lines Insurance Producer
Email (Insurance): Jen@franksmithinsurance.com
Continuing in the family tradition, Sandy's step-daughter - and Julie’s daughter, Jennifer has become the respected leader of Frank Smith Insurance & Real Estate. She is a licensed Insurance Producer in Property Casualty, Life & Accident and a Real Estate Broker in MA and RI. She has served several years on the Fall River Board of Realtors, on which she served as President, and earned the title REALTOR of the year. Jennifer has also earned the Accredited Buyer designation and completed the Certified Insurance Counselor designation. She enjoys working out, traveling and anything that finds her near or on the water. Her passion is community activism: always active in her community as a Rotarian, she also serves on the board of Southcoast Independent Insurance agents as well as Re-Creation of Fall River, and is on the Board of Directors at the YMCA in Swansea. The remainder of Jennifer's time and efforts are dedicated to her family, husband Kevin Greene and son Colby Thomas Dunlop.
Keri A. Heffernan
Keri began her career with Frank Smith Insurance in August of 2022 working with Jennifer to lead the Frank Smith Insurance team. She is currently a licensed Insurance Producer in Property & Casualty in Massachusetts, Rhode Island, and Florida. Keri has worked in the insurance industry for over 11 years with experience as a captive agent and in personal lines sales and underwriting for all 50 states. Keri has had over 20 years of experience in training and leadership in various industries. Her primary role at Frank Smith focuses on leading the team in process improvement, human resources, updating business practices and resources, and growth strategies to continuously improve our customers' experience, employee satisfaction, and business efficiency. Keri enjoys wildlife and nature, travel, and home restoration projects. She and her teenage son Liev, reside in Dartmouth.
Commercial Lines Specialist, CISR
Kelsey is a resident of Fall River. She started her insurance career while attending Bristol Community College. After leaving insurance to pursue other interests, she rejoined the insurance community here at Frank Smith Insurance, where she earned her MA Property and Casualty license. She has also earned the nationally accredited customer service and professional designations, Certified Insurance Service Representative (CISR) and Certified Professional Insurance Agent (CPIA). Kelsey enjoys traveling, cooking and spending time with family friends.